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Home Silvester Brothers Cycle Ltd Frequently Asked Questions

Silvester Brothers Cycle Ltd Frequently Asked Questions

How can I contact Silvester Brothers Cycles?

  • You can contact us by phone on 01252 543778, by email at info@silvesterbrothers.com, or by visiting us in-store during opening hours!

    • Do you serve customers outside Farnborough?

  • Yes. While we’re based in Farnborough, we regularly help customers from across Hampshire and the surrounding areas who value trusted local service.

    • How long does a typical bike service take?

  • Service times vary depending on the type of work required and current workshop demand. Our team will advise on expected turnaround when you book your bike in.

    • Do you offer advice on maintaining my bike at home?

  • Yes. We’re always happy to offer practical advice on basic bike care and maintenance to help keep your bike running smoothly between services.

    • Is Silvester Brothers Cycles suitable for family cycling needs?

  • Yes. As a long-established family-run bike shop, we support cyclists of all ages, from children and beginners to regular and experienced riders.

    • Do you offer bike hire for short-term visits?

  • Yes. We offer bike hire in Farnborough for short-term use, with flexible options and discounts available when hiring multiple bikes!

    • Can you service electric bikes?

  • Yes, we can service many types of electric bikes. Please contact the shop to confirm compatibility and discuss your specific e-bike model.

    • What types of bike repairs do you offer?

  • We carry out a wide range of bike repairs, from punctures and brake adjustments to full servicing and drivetrain work, all completed by experienced cycle technicians.

    • Do I need to book bike repairs in advance?

  • We recommend contacting the shop in advance to book bike repairs or servicing, particularly during busier periods, to ensure the quickest turnaround.

    • Where is Silvester Brothers Cycles in Farnborough?

  • Silvester Brothers Cycles is located at 5 Cove Road, Farnborough, Hampshire, GU14 0EH, serving cyclists across Farnborough and the surrounding areas.

    • How long have you been established?

  • We have been around since 1927! It has been in the same family all that time aswell!

    • What brands do you stock?

  • We stock a wide range of brands including but not limited to: Scott, Bergamont, Ridgeback, Tiger, Topeak, Camalbak, Shimano, Sram, Schwalbe, Maxxis, Halt Cables and Brake Pads, GT85, Muc-off, Oxford, DMR and many more, see our brands page for all our stocked brands!

    • Do you have a workshop?

  • Yes we do, we have a fully kitted out workshop for almost all of your servicing needs with two Cytech LVL2 qualified mechanics, there's not much we can't do!

    • Do you sell kids bikes?

  • Yes, we have a wide range of kids bikes in all sizes from brands such as Squish, Tiger, Ridgeback and Python.

    • Can you help size me up or a bike?

  • Yes, our shop staff are trained up to help find the best bike for you, making sure hthat you are going to be comfortable and efficient.

    • Do you sell fully built bikes online?

  • Bikes sold online come in a box where the bike is 80% built. All you need to do is install the front wheel, handlebars and pedals with the tools included. You will also need to pump the tires up.
    We give all our bikes a PDI (Pre-Delivery Inspection) before they are dispatched so that you can get out on your bike as soon as possible!

    • If you've got a question not relating to a specific product then chances are we've been asked it before.

    For all queries ranging from special order items, delivery timeframes and everything in between please see the questions belowto the right.

    If you cannot find an answer, you can ask us one below.

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